Refund Policy – Airix Media
At Airix Media, we take pride in delivering exceptional web development and design services. We strive to ensure the satisfaction of our clients with the quality of our work. We understand, however, that there may be situations where a refund is necessary. Please read our refund policy carefully for a clear understanding of our procedures.
1. Eligibility for Refund
- Web Development and Design Services: Refunds for our web development and design services will be considered on a case-by-case basis, depending on the nature and progress of the project.
- Other Services: Refunds for other services such as graphic design, UI/UX design, content creation, and additional creative solutions will also be assessed on a case-by-case basis. The eligibility for a refund will depend on the specific circumstances of the project.
2. Refund Request Process
To request a refund for web development and design services, please follow these steps:
3. Refund Approval
- Refund requests for services will be reviewed within 24hrs to 3 business days of receiving the request.
- Our team may request additional information or clarification from you to process your request effectively.
- We reserve the right to decline a refund if services have been substantially provided or if the request falls outside the agreed-upon terms.
4. Contact Us
If you have any questions or need further assistance regarding our refund policy, please reach out to our customer support team at [[email protected]] or [Support Phone: +234 905 091 7937].
5. Changes to the Policy
Airix Media reserves the right to amend this refund policy at any time. Any changes will be posted on our website at [https://airixmedia.com], and the updated policy will apply to all refund requests made after the effective date of the change.
Thank you for choosing Airix Media for your web development and design needs. We are dedicated to providing you with top-notch services and support.
