Contact / Choose the right route
Start with the people responsible for the work.
A focused brief gets to the right part of Airix Media faster. Choose a route for planned work, publishing, technical support, an emergency or a general conversation.
Clear context. Useful next steps.
What brings you to Airix Media?
Each route asks for different information because a new platform, a journal migration and a production outage need different first responses.
Discuss a project
Websites, platforms, business systems, design, consulting and other planned work.
Start a project briefPublishing enquiry
OJS, OMP, preprints, conferences, hosting, migration, metadata, training and publishing operations.
Describe a publishing needTechnical support
An active issue affecting a website, publishing platform, infrastructure service or integration.
Request technical supportEmergency support
An unavailable, compromised, corrupted or publication-blocking production system.
Report an emergencyGeneral contact
Partnerships, institutions, media, vendors, open source and other non-project messages.
Send a general messagePrefer a direct email?
Write to hello airixmedia [dot] com. Do not include passwords, private keys or confidential personal data.