Technical support
For access problems, errors, failed updates, unreliable email, performance issues, integrations and other active faults that can enter normal triage.
Request technical supportAirix Media / Technical support
Get the affected system in front of the right technical team.
Airix investigates websites, publishing platforms, hosting, email, integrations and inherited systems. The route you choose tells us whether to begin with normal triage or immediate incident context.
Emergency support
For an unavailable, compromised, corrupted, severely impaired or publication-blocking production service. Emergency work may be chargeable and remains subject to availability.
Report an emergencyNeed ongoing monitoring and maintenance?
The managed service covers hosting, monitoring, certificates, backups, maintenance and recovery responsibilities before a problem becomes an unsupported emergency.
Explore managed monitoring and support